Customer Support
(Please note customer support is provided Monday through Friday during standard business hours. We will typically reply to you within 24 hours M-F, and within 72 hours if your request is received over the weekend or a holiday.)
For customer support related to using the feature.fm platform, check out our Help Center for an entire library of support articles and FAQs.
Artist & Pro Artist Customers
Not finding the answers you are looking for? Feel free to get in touch with our dedicated Customer Support team through the Chat window on feature.fm, or by emailing support@feature.fm.
Marketer, Pro Marketer & Enterprise Clients
If you are a Pro Marketer or Enterprise client, please contact your dedicated Account Manager directly.
Unsure who your Account Manager is? Email us at clientservices@feature.fm.
Additional Requests
For Custom Store requests, please click here.
For Invoicing, please click here.
General
For all other inquiries, please shoot us an email here: community@feature.fm
Careers
Click here for information about careers.
Address
Feature.fm
85 Broad Street
Suite 17.089
New York, NY 10004